Privacy Policy

Privacy and cookie statement Personenvervoer van der Wijst B.V.

Your privacy is very important to Personenvervoer van der Wijst B.V. We comply with the relevant privacy legislation, including the General Data Protection Regulation (GDPR). This means that we:

• Clearly record our purposes, before we process your personal data, via this privacy statement;
• Store as little personal data as possible and only the data needed for our purposes;
• Ask for explicit consent for processing your personal data whenever consent is required;
• Take necessary security measures to protect your personal data. We also impose these obligations on parties that process personal data for us;
• Respect your rights, such as the right to access, correct, or delete personal data processed by us.

If you have any questions or want to know exactly what we keep about you, please contact Personenvervoer van der Wijst B.V.

Your account
For certain parts of our service, you must first register. You then provide information about yourself and choose a username. With this we create an account, which you can log into with that username and a password you choose.
For this we use your:

• Phone number;
• Email address;

Processing orders
When you place an order with us, we use your personal data to handle it properly. We may provide your personal data to our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company. For this we use your:

• Phone number;
• Email address;
• Pickup address(es).

We need this because of the contract we conclude with you. We store this information until your order has been completed. We keep certain customer data longer due to statutory fiscal retention obligations.

Portal access
With our portal you gain access to a management environment where you can configure, provide, and change things for the service yourself. We keep records of what you have done and when, so that there is evidence. For this we use your:

• Email address.

We need this for logging in. We store this information until the end of the service provided to you.

Advertisements
Our service shows general advertisements. We do not keep personal data for this; we therefore do not learn whether you like them.

Provision to other companies or institutions
With the exception of the parties necessary to deliver the services mentioned above, we do not provide your personal data to other companies or institutions, unless we are legally obliged to do so (for example, if the police demand it in case of a suspected crime).

Statistics
We keep statistics about the use of our service and we have access to the individual data. However, we consult this data only when necessary for a purpose described in this statement.

Cookies
Our service uses cookies. Cookies are small files in which we can store information so that you do not have to enter it repeatedly. We can also use them to see that you are visiting us again.

You can disable the placement of cookies via your browser, but some parts of our service will then no longer function properly.

We have agreements with other companies that place cookies about the use of these cookies. However, we do not have full control over what they do with the cookies themselves. Please also read their privacy statements.

Security
Security of personal data is very important to us. We ensure that your data is properly secured with us. We continually adjust security and pay close attention to what can go wrong.

Changes to this privacy statement
When our service changes, we must of course adjust the privacy statement as well. Therefore always pay attention to the date above and check regularly whether there are new versions. We will do our best to inform you of changes.

Your rights
If you have questions or want to know which personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

• To receive an explanation about which personal data we have and what we do with it;
• To access the exact personal data that we have;
• To have errors corrected;
• To have outdated personal data deleted;
• To have personal data transferred to another party;
• To withdraw consent;
• To restrict certain processing;
• To object to certain uses.

Please make sure you clearly identify yourself, so that we can be sure we do not modify or delete data of the wrong person.

In principle we will comply with your request within one month. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this period, we will inform you in time.

File a complaint
If you wish to file a complaint about the use of your personal data, you can send an email to info@taxiticket.nl. We handle every complaint internally and will communicate further with you.

If you believe we are not helping you in the right way, you have the right to lodge a complaint with the supervisory authority. In the Netherlands, this is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact details
Personenvervoer van der Wijst B.V.
Donau 102
2491BC 's-Gravenhage
Email address: info@taxiticket.nl
Phone: 0703072000

KvK number: 27197803