Terms and Conditions

TaxiTicket.nl is an advantageous online transport service for journeys from 1 to 7 people. By booking a ride on www.TaxiTicket.nl you accept the general terms and conditions of www.TaxiTicket.nl. Transfers that are listed, can only be booked online on the website www.TaxiTicket.nl for this rates. For other transport and airport transfers ordered by telephone apply different rates. All reservations are paid at the time of booking through website with IDeal or with a Credit Card (VISA and Mastercard).

 

Transport

You will be transported in a private vehicle to the airport of your choice; the ride will never be combined with other customers, unless you indicate that you travel together with customers at another address. For each additional address is a amount charged which is based on a combination of time and distance between the addresses. Except if the option has been chosen, TaxiTicket.nl determines in which vehicle and in which order the route will be driven. You will be informed about the route on the e-ticket.

 

Pick up and return journey

The website gives a suggestion for the pick-up times in connection with the flight times you specify, both from the trip to and from the airport. If desired, you can adjust the collection times yourself. Please take into account any fuss, all regulations and notifications from the airport and the airline. TaxiTicket.nl is not liable for any damage that occurs from filling in a wrong pick up time: arriving late and missing a flight. The taxi is ready for you at the time indicated on the website. Keep in mind when traveling from the airport with customs formalities, possible checks and large crowds in the holiday periods. When the specified pick up time has elapsed, the driver will be charging a waiting time of € 7.50 per quarter. TaxiTicket.nl reserves the right to leave the airport after fifteen minutes of the agreed pick-up time if you are not at the agreed pick-up point and didn't make an effort to contact the driver. The trip is considered canceled and refund is not applicable. We advise you to be reachable after landing on the mobile phone by the phone number you provided.

 

Luggage

The transport of one piece of luggage (65 x 48 x 26 cm)(25,6 x 18,9 x 10,2 inches) and one piece of hand luggage per paying passenger is included. It is possible to bring extra baggage, provided this is pre-registered on the website. Because TaxiTicket.nl want to provide a comfortable ride for all passengers, taking a lot of extra baggage can result in the use of a larger vehicle with the corresponding rate. TaxiTicket.nl is not blame for losing or damage to your luggage. If you want to take very large suitcases, bicycles or other abnormal baggage, please contact TaxiTicket.nl at 00 31 (0)70 – 390 62 62 or info@TaxiTicket.nl.

 

E-ticket

Every customer receives an e-ticket as confirmation of the reservation after booking on the website. The e-ticket will be sent automatically to the e-mail address specified by the customer. TaxiTicket.nl is not liable for the incorrect arrival of the mail; this may have to do with the settings of the receiving e-mail. In case you did not receive the e-ticket within one hour after the reservation or in case of questions, please contact info@taxiticket.nl or 00 31 (0) 70 390 6262.

 

Liability

TaxiTicket.nl can never be held liable for delays, that cause you to miss the flight connection. However, TaxiTicket.nl will do everything possible to prevent this. Customers of TaxiTicket.nl are responsible for the correct filling in of all data on the website. TaxiTicket.nl couldn't be held liable for the consequences of incorrectly mentioning the information requested in the reservation.


Child seats

TaxiTicket.nl offers the possibility to book child seats, maxi-cosi's or booster seats for the transportation of children. The use of the type of seat depends on the weight and length of the child, about which more on this website. You must clearly specify in the comments field, when booking on the website, which seat you need. TaxiTicket.nl is not responsible for incorrect use of child seats or booster seats as a result of incorrect reservations.

 

Actual Flightdata

TaxiTicket.nl keeps track of the times of your return flight. In the case of delay, the original pickup time shifts with the delay time.
You can report a change of flight from abroad via telephone number +31 (0)70 390 62 62 or by e-mail: info@taxiticket.nl.
Reporting changes about your TaxiTicket reservation before departure you can send an email to info@taxiticket.nl.

 

Mutations

Changes to the taxi ticket can be submitted and processed free of charge up to 12 hours before the taxi arrives at the specified address/airport.
Changes within these 12 hours will be considered as a cancellation.
 

 

Cancellation

You get the option with every reservation, to insure your reservation for € 4.50 against cancellation.

With cancellation insurance: you are entitled to a full refund of the cost of your reservation, even if you cancel within 24 hours (excluding the cost of the cancellation insurance and already performed rides).

Without cancellation insurance the following conditions apply: In case of cancellation up to 24 hours before departure a 15% administration fee will be charged. When cancelling the TaxiTicket within 24 hours before departure the full fare is due


Questions and complaints

Complaints about the transport will be dealt with in accordance with the complaints protocol of TaxiTicket.nl.
Complaints must be submitted by e-mail: info@taxiticket.nl.

 

Transport conditions

Unless otherwise provided in these general terms and conditions, are of the General Transport Conditions for Taxi Transport of RDT, Royal Dutch Transport, applicable.

Reviews

What others say

Excellent! Super easy to book online, pick up was prompt, very friendly driver! It made the first step of our move home from The Hague so easy. Really appreciate this service! Lucy Smith

Excellent , reasonably priced, and reliable taxi service which I regularly use. Recently I left my keys in a taxi. Before I had even noticed they were missing Colvin Windzak, my driver, called to inform me I had left my keys in the taxi. He then offered to drop them off at my home, truly going above and beyond any service I could have expected. Sasha Goldstein-Sabba

I found taxi-ticket.nl through the htc website. I was not able to find many reviews about it so I was a bit nervous but I can't say anything else but great! The driver was right on time, called in advance that he was coming. Sharp price to get to Schiphol Airport at 4 am: 45 euros. We will definitely use them more often if we need transportation to Schiphol. Merel V

If you have to go from The Hague to Schiphol and back a week later at a time when there are no trains, Taxi-ticket.nl is a must. For € 90,- they bring and pick you up in a fine (Mercedes) cab with a civilized driver.
In addition, they think along with you. I flew back on June 4 and was supposed to land at Schiphol at ten minutes past twelve. I had indicated that I wanted to be picked up at 00.10 on June 4. Wrong, it should have been at 00.10 on June 5. The day before my departure Taxi-ticket.nl calls me to ask if June 4 is correct. Then I realized my stupidity. Thanks to the cooperation of Taxi-ticket.nl there was a cab waiting for me at the airport. Chapeau! Rene M

I want to thank you for the good service!

It was the first time we used this service and we really liked it.
They bring you to the airport on time and letting you know when they are coming.
And also your flexibility in picking us up after our plane had landed earlier and we had to leave quickly because we only had hand luggage. Top! Lina

Neatly on time!!! Neat car and a friendly driver! If something is wrong they contact you and it is solved immediately! Samantha van Den